Refund policy

We have a 30-day refund policy, which means you have 30 days after receiving your item to request a refund. 

To be eligible for a refund, your item must be in the same condition that you received it, unworn or unused, with tags, and with its original packaging. You’ll also need the receipt or proof of purchase.  

To start a request, you can contact me at kmdrakewriting@gmail.com. Please include clearly lit images of the damaged goods with the receipt.

If your refund is accepted, I will have it sorted in a jiffy!

You can always contact me for any other questions through my email. 

 

Returns

If you are in need of a return, send me an email and I will conjure up a magical code that I will email to you to mail the item back to me. Once it is returned, and I have received it, I will send you a refund within 10 business days. Email me if I have not refunded you within 15 days.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

I will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since I've approved your return, please contact me at kmdrakewriting@gmail.com